The Platform




Visit our booth at the Gartner Symposium/ITxpo 2018, October 14 -18  in Orlando, Florida

Plus, don't miss our expert speaker:

Beyond Chat: Opportunities for AI in Customer Engagement

Speaker: Evan Dobkin, Aspect

Date: Tuesday, Oct. 16

Time: 1:45 - 2:15 p.m., Room 2

AI in Customer Service goes far beyond chatbots. So now that the chatbot hype is at the tail end of its cycle, the real value search for AI applications begins. In this session we will separate useless from useful AI opportunities, show how big data initiatives can create deeper insights and richer, more useful applications, and how to find the right balance between human and artificial intelligent in workforce environments.

Not yet registered?

Customer expectations for service, convenience and accessibility are at an all-time high.

Aspect's next-generation customer experience solutions drive enhanced customer interactions and smooth journeys across interaction channels.  Explore the resources below to see how these capabilities may benefit your business.
Omni-Channel Self-Service
Interactive Text Response is conversational, convenient, familiar and fast
Our interactive demo showcase puts you in the driver’s seat from the customer's perspective, so you can see how powerful our consumer engagement self-service and omni-channel solutions are in a real-life scenario environment.
View a Demo
The Aspect NLU Lab is dedicated to the advancement of these chatbot applications through the sharing of knowledge, best practices, experiences and success stories.
Explore the Lab

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Learn more about Aspect's game-changing solutions for expert customer experience

Please fill out the form below and one of our experts will be in touch with you soon.
If you'd like to reseve time to meet in person at the Gartner Symposium/ITxpo, please tell us your preferred date and time in the comments below, or email directly with your request.